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FAQ

Q1. HOW DO I PLACE AN ORDER?

Simply choose your item from the dropdown menu on the product page then click the “ADD TO CART” button and follow the simple steps to complete your order. We’ll prepare your order and Ship it out. 

After an order has been placed, it is promptly sent to our fulfillment center where we will ship your item(s) within 3-5 business days. Below are expected delivery time based on your location. 

  

Q2. WHAT ARE YOUR SHIPPING TIMES? 

US Shipping Time Estimates

T-Shirts & Hoodies: 2-3 weeks
Other Products: 3-4 weeks

International Shipping Time Estimates

T-Shirts & Hoodies: 3-5 weeks
Other Products: 4-6 weeks


If your order hasn’t arrived in the estimated delivery times, please do not hesitate to contact our professional support team at support@giddygoodies.com
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

 

Q3. HOW MUCH DOES SHIPPING COST?

Standard shipping & handling cost $9.95 for US shipping rate. Customer will enjoy FREE shipping for order over $25.00 (Not Applicable for FREE ITEM).

 

Q4. HOW SECURE IS MY PERSONAL INFORMATION?

Giddy Goodies adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

Q5. WILL MY ORDER COME IN ONE PACKAGE?

In order for us to get the items to you as fast as possible some items may be shipped in separate packages.